We have been developing power users of CRM/contact management software solutions since 1993. Over 550 companies have successfully benefited from our customized training, consulting and software implementations.
WHAT WE DO
PROVIDE CUSTOMIZED CRM USER TRAINING
No one-size-fits-all approach when you use BusinessLink. As a certified Business Partner for both Act! and Maximizer, we have a unique strategy for implementing CRM software into your sales and marketing efforts. We develop a specific training program that will help your company become more:
efficient, organized, productive and up-to-date
Here’s how we can help your company meet its CRM training needs.
Provides fundamental overview to get new users up and running
Receive solid knowledge of how the CRM software can be used to meet your sales and marketing goals
Online & Onsite Training
Master “ins and outs” of the software from our expert
Receive hands-on experience with your company’s custom designed databases
Gain valuable feedback and collaboration with your associated users
Learn in a traditional classroom environment or online: the choice is yours
As needed mini-training sessions to review past lessons and offer continuity
Receive in-depth training on all the CRM software’s key features and applications. Including administrative insights into security, maintenance and adherence to your company’s CRM policies
Develop an understanding of how CRM software can be used to increase productivity, build customer relationships, and find new revenue opportunities for your company
We do more than training. BusinessLink can fill in the gap for all of your CRM software support needs—from the initial decision and sale through upgrades and the need for additional licenses. We have the expertise to keep your earlier versions customized, up-to-date and running smoothly, and the know-how to troubleshoot any problem.
LAYOUT A PLAN
Design the database Customize and perform data conversions Manage system implementation throughout all phases
He has dedicated himself to training and collaborating with sales and marketing professionals in over 500 companies. His distinct brand of expertise, leadership, and the ability to make tech talk accessible to every user makes him one of the top software trainers in his field.
Rob believes that CRM software is fundamental to the success of the sales and marketing efforts of every company. He understands that to be truly effective and competitive, sales and marketing teams must be organized and have current contact data. To that extent, he helps create power users.
“The software is designed to serve your needs and meet your business goals,” Rob says. “It can be customized to give you instant access to business and transaction details, and remind you when it’s time to follow up. It can actually become ‘an assistant’ to each user.”
He also emphasizes CRM’s database functions.
“When building a successful CRM implementation for my clients I simply tell them if a conversation, meeting, phone call or email occurred, enter it into the software; you never know when you’ll need to retrieve the finest points to close the deal.”
Rob has seen how using CRM software has made a tremendous impact on his clients.
“It’s thrilling to see clients go through my training course. At first they’re a little challenged because they’re being exposed to something new. But after I’ve guided them through every step of the process, they are off and running. And always with positive results.”